SDL Maintenance Terms - Abbreviated
In principal our standard maintenance contract has an annual fee that affords the following:-
- Planned preventative maintenance on or around the anniversary of the installation
- Guaranteed minimum response times
- Defect call out maintenance at preferred rates
- Telephone support
| 1st hour | subsequent | |||
| With Contract | weekdays | 09.00 - 17.30 | £ 55.00 | £ 35.00 |
| All other times | £ 70.00 | £ 55.00 | ||
| NO Contract | weekdays | 09.00 - 17.30 | £ 80.00 | £ 50.00 |